PATIENT PARTICIPATION GROUP (PPG)

As part of the Government initiative to include patients in the development of local services we are keen to provide our patients with the opportunity to express their views and have formed a Patient Participation Group.

The purpose of the group is to ensure patients are involved in decisions about the range and quality of services provided, and over time, commissioned by your surgery.

If you are interested in joining the group, then please register your interest either by completing a form in Reception or by clicking the “Join our Patient Group” tab below and completing the form on line.

We thank you for you interest.

 

Appointments
Home Visits

Appointments

stethescope_on_calendarPatients who would like to book appointments online can do so by registering at reception for this service. Due to patient confidentiality proof of identity may be asked for.

Once registered access our online service via the link below.

Appointments Online

Advance Appointments:

  • Up to 4 weeks
  • Appointments available between 08:30 - 10:30 (10 appointments per doctor) and 17:30 - 18:00 (4 appointments per doctor ) 

48 hours in Advance Appointment

  • Appointments available between 10:40 - 11:20 (4 appointments per doctor) and 16:00 - 16:30 (4 appointments per doctor)

Book on the day Appointments

  • Appointments available between 11:30 - 11:50 (4 appointments per doctor) and 16:40 - 17:10 (4 appointments per doctor)

Emergencies appointments that need to be seen and cannot wait for a routine appointment may be telephone triaged by a doctor prior to being seen

Nurse Appointments

Same day appointments are sometimes available with the nurse for minor illnesses (adults and children over 12 months only) eg. throat infections, cystitis, conjunctivitis, chest infections, emergency contraception, earache, etc.

When making a nurse appointment, the receptionist will ask you what it is for. This is to ensure that you are booked in with the correct nurse, for the correct amount of time. Thank you. 

Please Note:

All times are subject to staff availability may we please remind you, emergency appointments are for matters that need to be seen on that day and a doctor may discuss with you if they feel the appointment could have been made in advance.

Whilst we do not wish to offend nor obstruct our patients we do need your cooperation in order for the appointments to be used most effectively. Again we thank you for your patience and assistance.

 

 
For quick medical advice online or on the telephone contact NHS DirectNHS 111 is a new service being introduced to make it easier for you to access local NHS healthcare servicesNHS ChoicesDepartment of HealthMy Surgery Website