NEWSFLASH! ONLINE FACILITIES
We are currently receiving requests from patients for online viewing of their Full Clinical Record and Detailed Coded Record. We are unable to administer this service for the time being but will review patient accessibility by the end of March 2016 as per government guidelines. We apologize for any inconvenience and will keep you informed as to when this service is available.
TELEPHONING THE PRACTICE
As of Mid September 2015 we are removing some of the options when you telephone the surgery. To make it easier we only have 2 options.
Option1- Reception only who will deal with your call or pass you to the most appropriate person
Option 2- Queries- only available between 10.30am and 1.30pm Monday to Friday for all test results and queries you may have.
We hope this makes life easier when trying to contact the surgery- But advise you that between 8.30am and 10am it is alot busier and may take longer to process your call. Thank you
INFLUENZA VACCINATION/PNUEMOCOCCAL VACCINATION
We are running Flu clinics from Thursday 1st October 2015. Please see 'LATEST NEWS' to see if you are eligable for both vaccinations. YOU CAN STILL HAVE A FLU VACCINATION IF YOU HAVEN`T HAD ONE ALREADY PLEASE GIVE US A CALL TO BOOK YOU IN! (January 2016)
Please click the link to see our latest report from the Patient participation group March 2015
CANCEL YOUR APPOINTMENT PLEASE!!
Please note we are having a lot of patients not attending their booked appointments (see figures below) PLEASE could you CANCEL your appointment if you no longer need it to help others who do! Please note that we are now sending text messages to those patients who do not arrive for their appointment. Please update us with your contact details if they change.
DNA’s Jan 2015-Dec 2015
NEWSLETTERS- PLEASE SEE 'LATEST NEWS' FOR NEWSLETTERS IN THE DROP DOWN MENU TO VIEW OUR LATEST SURGERY NEWSLETTER TO VIEW PLEASE GO TO THE HOME TAB, PRESS LATEST NEWS FROM THE BOX ON THE RIGHT, THEN PRESS....AND THE DOCUMENT WILL BE IN THE DOWNLOADED FOLDER ON YOUR COMPUTER
FRIENDS AND FAMILY TEST- Please fill in our survey which can be found under the link - Have your say - this is a survey that all practices will be using over the country to get feedback from their patients to help improve their services. It is a very short survey with just one question and then a place for textual comments so we would really appreciate your time in helping us to help you.Thank you
ELECTRONIC PRESCRIBING Please note that we are now able to offer you electronic prescribing. You can nominate a chemist of your choice to organise the request and collection of your prescriptions, This may save you time as you will only visit the chemist instead of coming to the surgery twice. Please ask at Reception for details.
ONLINE SERVICES If you have access to the internet, we can offer you online appointments with all Doctors and the facility to request your prescriptions without having to contact the surgery by telephone or in person.You are also able to access a brief summary of your medical record online. Please ask at the Reception Desk for details on your next visit. You will need to have photographic id such as a driving licence or passport to be able to register for this service. Please note once you reach the age of 14 you will be asked to reregister for this service as you will have your own responsibility for managing these services and protecting your password. Please click the link to online services to see our STATEMENT OF INTENT regarding medical record access for this practice